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Maintenance

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Our company provides customer service and maintenance for the equipment supplied, at the territory of Perm Region, Kazan, Yekaterinburg.

Maintenance service of CIT is a complex of measures on maintenance, operation and repair works of the high-tech equipment of the customer. This complex of measures allows the laboratory to effectively fulfill its tasks avoiding long downtimes and expensive repair works.

Our maintenance service functions on the basis of the maintenance service of “TENTO Engineering” company. Initially the work of the service was based on the methodology of IT-service management known as ITSM. This methodology has proven its worth and effectiveness over long time period.

Service support of CIT today:

  • stability and continuity of the maintenance process;
  • own certified engineers on the staff;
  • individual service range;
  • transparency in price formation – the method of the formation of fee;
  • unified algorithm of maintenance provision;
  • single point of contact.

Maintenance service of CIT is an instrument which allows strict planning and optimizing of your expenses for non-stop operation of the equipment.